Tuesday, September 9, 2014

Interview questions-general part 2

. What is the difference between Sun lust and Wanderlust in terms of hotel industry?

There is no much difference as both are desire to travel. Sun lust can be defined as travelling in search of sunshine/Adventure activities/Outdoor activities whereas wanderlust is the desire to travel far away and too many different places to explore those places.

Explain: Variability and Village tourism
• Variability - Services are highly variable. The quality of service depends upon how, when where and who provides them. Each time customer receives different levels of satisfaction from the same level of service; same food gives different test to different people.
• Village tourism - To utilize village and villagers for the purpose of tourism. Tourism managed and operated by villagers for the villagers. Tourism managed and operated by villagers for the villagers.

How hotels can be classified?

Hotels can be classified on the basis of:
• service and supplementary
• facilities or service (Star / Crown / Diamond )
• Location.
• number of rooms,
• types of clients,
• length of stay of clients, (Star/Crown),
• economy,
• Management.
• Plan.
• Chain
• Partnership, Franchise, Marketing, and Management

. What do you understand by accommodation?

Accommodation can be defined as a place to stay overnight. There are two types of accommodations namely serviced and non serviced. Some of them are directly related to tourism and some of them are not directly related to tourism but they provide overnight stay facility for the travelers. Service accommodations provide housekeeping facility.

What do you understand by catering?

Catering refers to food and drinks whereas catering industry refers to hospitality industry that provides foods, drinks and in certain section accommodation also. Catering establishment is an organization, which provides food with an objective to satisfy its customer. It includes two aspects;
• one food and beverage
• Other is service.

 What are different types of accommodation?

There are two types of accommodations, which are mentioned below:
• Service accommodation: This type of accommodation provides housekeeping service. Here service is provided to earn profit.
• Supplementary accommodation: This type of accommodation is not related to tourism and not registered as business organization also. They neither provide housekeeping facility nor they sell their service but they provide accommodation facility.

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